Andy Frain Spotlight: Kristen McDermott

Kristen began her journey with our team in a manner similar to many newcomers: entering a role with a somewhat unclear understanding of the challenges ahead. Over the past nine months, she has remarkably transitioned from mere routine tasks such as cleaning up spreadsheets and organizing contact lists, to becoming the cornerstone of interaction for NRG’s roster. Additionally, Kristen has taken on the significant responsibility of overseeing the Employee Check-In process during various events.

Under the meticulous guidance of manager Jamie Khamvongsa, Kristen has exhibited an outstanding attention to detail. Her work ethic is nothing short of impressive, consistently ensuring that her team of part-time Administrative Support staff is well-prepared and equipped to perform their duties efficiently. This preparation is crucial as it enables the Operations Team at NRG Park to make strategic, informed decisions.

Aside from managing complex logistics and communications, Kristen’s rapid adaptation skills have been commendable. Transitioning seamlessly from her initial expectations to her current extensive responsibilities illustrates not just her versatility but her commitment to the growth and success of the organization. Kristen is undeniably one of the many vital members of our team, yet she stands out and is deserving of particular recognition for her swift and effective adjustment from what she initially anticipated her role would be, to the impactful position she holds today. Kristen’s journey exemplifies how invaluable and integral she is to our team’s continuous success and dynamism.