Andy Frain Theater District

The Chicago District entails a dozen world-famous and independent theaters ranging from multiple events from Broadway to theatre acts and concerts. Patsy Kennedy oversees it.

Andy Frain Services has a long history of providing exceptional security and guest services to various venues, including several iconic theaters in the Chicago area. These venues include:

  • Goodman Theatre: Located in Chicago’s Loop neighborhood, the Goodman Theatre is one of the city’s premier performing arts venues. Andy Frain Services has provided security and guest services to the Goodman Theatre for many years.
  • Steppenwolf Theatre: Founded in 1974, the Steppenwolf Theatre Company is a Tony Award-winning theater that has helped put Chicago on the map as a cultural destination. Andy Frain Services has worked with Steppenwolf to provide various services, including security, ushers, and ticket-taking.
  • Rosemont Theatre: Located in the nearby suburb of Rosemont, the Rosemont Theatre is a popular venue for concerts, comedy shows, and other live events. Andy Frain Services has provided security and guest services to the Rosemont Theatre for many years.
  • Chicago Theatre: Built in 1921, the Chicago Theatre is an iconic venue that has hosted countless concerts, comedy shows, and other live events. Andy Frain Services has provided security and guest services to the Chicago Theatre for many years.
  • Briar Street Theatre: Home of the Blue Man Group, the Briar Street Theatre is a unique venue that features a rotating schedule of performances by the Blue Man Group. Andy Frain Services has worked with the Briar Street Theatre to provide security and guest services to audiences.
  • Park West Theatre: Located in Chicago’s Lincoln Park neighborhood, the Park West Theatre is a popular venue for concerts, comedy shows, and other live events. Andy Frain Services has provided security and guest services to the Park West Theatre for many years.
  • Riviera Theatre: Located in the Uptown neighborhood of Chicago, the Riviera Theatre is a historical venue that has hosted many famous performers over the years. Andy Frain Services has worked with the Riviera Theatre to provide security and guest services to audiences.
  • Vic Theatre: Another iconic venue in the Uptown neighborhood, the Vic Theatre is known for its eclectic mix of concerts, comedy shows, and other live events. Andy Frain Services has provided security and guest services to the Vic Theatre for many years.
  • Joffrey Theatre: The Joffrey Ballet is one of the world’s premier ballet companies, and its home in Chicago is the Joffrey Tower, which includes a state-of-the-art theater. Andy Frain Services has worked with the Joffrey Theatre to provide security and guest services to ballet patrons.

Patsy Kennedy is an accomplished security and event management professional with over 30 years of experience in the industry. As a Certified Institutional Protection Manager (CIPM), she has developed and implemented compliance, customer service improvement, and quality assurance programs specific to the security and event industry.

Patsy has held key positions as Operations and Security Director for several high-profile venues in Chicago, including the International Amphitheater, The Riviera Theater, The Chicago Theater, and Navy Pier. Her experience includes coordinating operations and security for large-scale events such as the Dali Lama, 6 Chicago Bulls Championship Rallies, and the Grand Opening of Millennium Park, as well as some of the world’s largest free festivals such as The Taste of Chicago, the Chicago Air & Water Show, and the Chicago Blues Festival.

Before joining Andy Frain, Patsy was the Account Manager for Protection Services for The Art Institute of Chicago, where she oversaw the security of priceless works of art and guest services for visitors.

As General Manager of Sports and Entertainment for the Chicagoland region, Patsy is responsible for Andy Frain’s Chicagoland, St. Louis, and Iowa markets. Her duties include client sourcing, training and development, management support, quality assurance, and compliance. She has successfully serviced high-profile events and clients such as the Joffrey Ballet, Lollapalooza, the BMW and Liv golf tournaments, The Rolling Stones, and Allstate Arena. Patsy’s vast experience and expertise make her a valuable asset to the Andy Frain team.